1. What materials are your backpacks made of?

Our backpacks are crafted from high-quality, ethically sourced leather to ensure durability, functionality, and timeless style.

2. How do I care for my leather backpack?

To keep your backpack looking great:

  • Clean it with a soft, damp cloth.
  • Use a leather conditioner periodically to maintain its shine and softness.
  • Avoid prolonged exposure to direct sunlight and moisture.

3. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods for a seamless checkout experience.

4. Do you offer international shipping?

Yes, we ship worldwide! Shipping times and fees may vary depending on your location.

5. How long does shipping take?

Shipping typically takes 7 to 14 days, depending on your location. Please allow an additional 1 to 2 days for handling before your order is shipped.

6. What is your return policy?

We accept returns within 14 days of delivery. Items must be unused, undamaged, and in their original packaging. Please contact our support team to initiate a return.

7. How do I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this number to track your shipment on our website or the courier’s platform.

8. Can I customize a leather backpack?

At this time, we do not offer customization options, but stay tuned for future updates!

9. How can I contact customer support?

You can reach us through:

10. Where are you located?

Our address is:
312 SW Greenwich Dr,
Lees Summit, MO 64082,
United States

11. Are your products ethically made?

Yes, we prioritize ethical sourcing and craftsmanship to ensure our products meet high-quality standards while supporting responsible practices.

12. Do you offer discounts or promotions?

We frequently run special offers and discounts. Subscribe to our newsletter to stay updated!

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